Physical Therapy Blogging – E-rehab in the Top 50

We are honored to be recognized as one of the Top 50 physical therapy blogs by Feedspot.com .

 

I thought this would be a good time to talk a bit about physical therapy blogging.

I see a lot of PT blogs and most of them die a rapid death.

The owner/practice marketer realizes that it takes a lot of time to create quality blogs post on a regular basis.

Others that blog on an ongoing basis don’t seem to have the strategy of “blogging with purpose”.

Blogging with purpose means creating blog post that are:

  1. full of quality information that visitors to a PT website might find useful,
  2. original content that isn’t copied from some other website or a graphic someone grabbed from Pinterest,
  3. representative of the services you provide (no point in blogging about personal training if you don’t do it),
  4. optimized for the search engines.
  5. good content to be shared on your social media properties

Too many times I see blog posts that aren’t original, don’t have the target audience in mind, and simply wouldn’t be of interest to physical therapy patients.

Ask Yourself These Questions…

When marketing, Dan Kennedy says you need to fulfill three requirements: market, message, media and they must match.

There are three main keys to your success in Magnetic Marketing.

  • Message: Without the right message, you are going to be in trouble. Most people do not have a well-crafted message…
  • Market: The second thing is making sure you are actually marketing to the right people..
  • Media: The third piece of the triangle is media. You need to have the right message and it has to be delivered to the right market via the right media.

Think of it as a triangle with message, media and market at each corner. All three of these must be working together synergistically for you to get the greatest impact that you can from your marketing  

Reference: http://dankennedy.com/images/PDF/MagneticMarketing_FR.pdf

Summarizing the Concepts of Physical Therapy Blogging

  1. Make sure you are writing for a specific audience that can use your PT services.
  2. Make sure you message is value-packed and entices people to take the next step in your funnel.
  3. Make sure you are using the right media…blogging can be the right media to use especially if your posts rank on the search engines.

[note_box]NOTE: a good example of a blog post that you might want to write is a post with the title: Lower Back Pain Treatment in *Your City*.  If this post ranks on Google, then people that are looking for lower back pain treatment in your area just might read it and take the next step, i.e. call you.[/note_box]

Looking for someone to blog with purpose for your practice?  Give us a call at (760) 585-9097.

Responsive Physical Therapy Website Designs from E-rehab

responsive physical therapy website designs

E-rehab.com is proud to announce its new offering – fully responsive physical therapy website designs.

Physical Therapy Websites for All Screen Sizes

What is a responsive website design?  Smashing Magazine defines it as follows:

“Responsive Web design is the approach that suggests that design and development should respond to the user’s behavior and environment based on screen size, platform and orientation. The practice consists of a mix of flexible grids and layouts, images and an intelligent use of CSS media.”
Reference: https://www.smashingmagazine.com/2011/01/guidelines-for-responsive-web-design/

For Smartphones

A responsive website is one that automatically responds to the size of the device that is requesting it.  In other words, if a smartphone user visits an E-rehab responsive website, it will be sized and optimized for an exceptional experience on that user’s smartphone.

Unlike other mobile optimized websites, E-rehab applies Quick Access Technology to site designs and development.  This allow patients to quickly find the links and actions they are interested in like:

  • Click to Call,
  • Map a Practice Location,
  • Social Media functions, Quick Appointment Request,
  • and more.

For Tablet & iPad Users

If a tablet or iPad user visits an E-rehab responsive website, the website will automatically resize and reformat itself for an exceptional user experience on the tablet.

 

For Desktop Computer Users

Likewise, if a desktop computer user visits the web address of an E-rehab website, the desktop version is displayed.

An E-rehab responsive website provides prospective and current patients with the best user experience thereby increasing the likelihood that the visitor will pick up the phone and call the practice or submit a digital appointment request through our specialized and secure appointment request system (no other provider offers this at our price point).

The Latest in Web Design and Development Technology at an Affordable Price for Any Physical Therapy Practice

To learn more about how we can help you out, give us a call at (760) 585-9097.

What Sets Us Apart from the Rest?
Almost 15 Years of Experience, PT Owned, and We Do All the Work for You so You Can Treat Your Patients and Run Your Practice!

Thanks to Our Customers – 14 Years of Physical Therapy Marketing

Just a quick thank you to our customers.  We were just awarded the “People Love Us on Yelp” Award!

BIZM_20161031_PLUOY_IGFeed_1080x1080

This January marks the official 14-year anniversary of E-rehab.com too.  

E-rehab-Team-1 E-rehab-Team-2

 

A huge thank you to our PT customers, vendors, and consultants we work with!

 

 

 

Video Marketing – It’s Within Reach of All Physical Therapy Private Practices

This is a short post but I wanted to share a few ways that physical therapists can leverage video:

Reputation Videos – create a video to feature the five-star service that you provide at your practice.

Expert Interviews – share what makes you different from your competition, in a video.

Patient Video Testimonials – written ratings and reviews are powerful, but patient video testimonials are also useful and authentic.

Video is easy, affordable, and a great way to get the message out to your community.

If you have questions, don’t hesitate to email me at dave@e-rehab.com or give us a call at 800-468-5161.

How to Add Your Physical Therapy Practice to Apple Maps

There are a number of different ways to increase the visibility of your physical therapy practice throughout the Internet, and one of the most effective moves you can make is to have it listed on various navigation sites like Apple Maps Connect. Adding your practice to Apple Maps and other sites will make it easier for prospective patients to locate you in their area and find information regarding your services that can lead them to becoming a new patient.

Here’s a step-by-step guide to adding your physical therapy practice to Apple Maps Connect:

1. Perform a Google Search for ‘Maps Connect’ 

a

Using the Google search feature, type in the term “Maps Connect,” hit enter, then click on the first search result: https://mapsconnect.apple.com/.

2. Enter Your Apple ID and Password

b

Enter your Apple ID and password in each of the designated tabs and hit enter. If you don’t have an Apple ID, click below where it says “Create one.” You will then be taken to another page to create a free Apple ID, which is a brief process that only requires some basic information like your name, birthdate and creating a few security questions.

3. Click ‘Add My Business’ 

c

After you’ve entered your Apple ID or created a new one, the next page will prompt you to begin the process of adding your practice.  To start, click where it says “Add My Business.”

4. Agree to the Terms of Use

d

Before adding your practice, you’ll need to agree to Apple’s Terms of Use. Read through the terms, tick the box that reads “I have read and agree to these terms of use,” and click “Agree.”

5. Search to See if Your Practice Has Already Been Added

e

There’s a chance your practice may have already been added to Apple Maps. To see if it’s been added yet, enter the name and location of your practice and then click “Search.”

6. Select Your Practice (If it’s Found)

f

If your practice appears in the search results, click on the business name to be prompted to the next page.

7. Claim Your Practice

g

On the next page, click “Claim This Business” on the upper right hand of the page.

8. Add Your Practice (If it’s Not Found)

p

If your practice doesn’t show up in the search results, click “Add New Business” on this page.

9. Enter Details for Your Practice

h

The next page will have you enter some details about yourself and your physical therapy practice. If your practice was already added, there may be some details entered in to begin with. If not, you will have to enter all of these details yourself.

10. Confirm Your Address

i

Apple Maps will search for the address you entered and ask you to confirm it if so that it matches the specific coordinates on their map. Click “Use Address” for the most accurate address for your practice.

11. Verify Your Phone Number

j

After you enter your primary business phone number, Apple Maps will need to send a PIN code to that number. When you’re ready, click “Call Me Now,” and they will call the designated phone number with the appropriate PIN code. Enter this code when prompted.

12. Confirm Your Business Location

k

Using a satellite image of the area surrounding your practice, drag the red pin to your building and drop it closest to the door that patients should use to enter. Once it’s dropped on the proper location, click “Continue.”

13. Enter Your Business Hours

l

Confirm the days and hours your practice is regularly open each week. When you’ve completed this section, click “Continue.”

14. Add More Details 

m

The next page will ask you to enter additional details about your practice. If you have a website, Facebook page, Yelp page or any other sites connected to your practice, enter the appropriate websites here. When finished, click “Continue.”

15. Submit Your Profile

n

Once you have successfully and accurately entered all of your information onto Apple Maps, click “Submit Now.”

16. You’ve Got a Apple Maps Listing!

o

That’s it! Once you submit your listing to Apple Maps, it will be automatically added to the site. Patients will now have an even easier time finding your practice when performing a search in their local area.

[titled_box title=”Contact Us for Additional Guidance”]If you have any additional questions on the process of adding your practice to Apple Maps Connect or would like some other help with your website, E-Rehab is here to help. Contact us today to see what we can do improve your web presence and ensure that you’re getting the most out of all your online efforts[/titled_box]

Use Uplifting, Effective Images and Content for Physical Therapy Website Development

physical therapy website development

Physical therapy website development can be a delicate affair. You want your website to come across as positive and you want to create the idea of healing, but you don’t want to give to much attention to physical pain. This is why you have to walk a fine line between acknowledging the issues that lead people into physical therapy and encouraging them to get well. You can use content and images to create the kind of website that will attract patients and encourage them to utilize your services. Below are a few tips to help you improve your physical therapy website development:

Images

In general, images are very important to a website because they can make an indelible first impression on your visitors. Once a viewer has developed a certain first impression, it will become difficult to change, and this is why you need to make sure that you’re use the right images throughout your entire site. Here are a few examples that you can use to guide your decisions when it comes deciding on images to use:

  • Images of Physical Therapists: It’s always a good idea to take photos of the physical therapists and other staff members and upload them to your website. These can make a great impression and give a personalized window to your practice, especially if the therapists look professional and friendly in the photos.
  • Images of Patients and Therapists Together: When it comes to selecting these photos, try to use shots of people who have difficulty moving, but make it look like they’re enjoying the process of physical therapy and not in much pain. As long as your photos contain pictures of smiling people and people who look like they’re being healed, you’ll be more likely to attract new patients.
  • Images of Real People: You also need to make sure that your photos don’t look artificial. Sometimes, instead of using real physical therapists and real patients, people use models from stock photos instead because they look more attractive. Unfortunately, photos like this are likely to come across as artificial and posed, and very few people will be able to identify with them. So do your best to use images of real people instead.
  • Diversity in Images: Another thing you could do is make sure that you involve a certain degree of diversity in your images. All different types of individuals require physical therapy, and this means people of all races, ages and social statuses. You should therefore make sure to use images of as many different types of people as possible, so that everyone who comes to the website will be able to identify with the images they see.

Content

The first thing that people will see when they come to your website is your images, but once they’ve glanced through a few of these, they’re also going to read your content—hopefully. So it’s important to make sure you use content that’s both uplifting and informative when making decisions in your physical therapy website development.

Avoid Jargon

In order to appeal to all of your visitors, you need to make sure that your content is written simply. When it comes to medical fields like physical therapy, there’s a temptation to use lots of jargon, which ordinary people generally don’t understand. Of course in some cases, it might be necessary to use jargon, but you should try to avoid it as much as possible. In cases where you feel you must use it, it’s imperative that you try to explain what each means in simple English so that viewers don’t get confused by it.

Write in an Encouraging Way

Try to give your content an uplifting and encouraging tone so that prospective patients get the idea that they’re going to benefit by coming to your practice. You can use statistics, post positive feedback from previous patients and walk new patients through the process of having their first physical therapy sessions on your website. Try to simplify everything as much as possible so that they don’t feel overwhelmed by what they’re setting out to do. Physical therapy can sometimes be a painful and frustrating process, but you want to give your patients the assurance that you’ll be there to help them every step of the way.

We’re Experts at Physical Therapy Website Development

[highlight2 textColor=”#000000″]Still having trouble deciding what to post on your website? Well, that’s where we come in. At E-Rehab, we’re experts at all aspects of physical therapy website development, and we can help you develop a strategy that will have your website looking and performing better than ever. Contact us today to find out what we can do for you and your practice.[/highlight2]

 

I’m Kind of Fed Up with Something

physical therapy marketing

 

 

 

 

 

 

 

 

 

Today I’m pouring my heart out a bit and asking for you to share your thoughts, but first here’s why . . .

Now, before you start to wonder what I’m selling today, don’t. I’m not selling anything but an idea.

I had a long conversation with a small practice owner the other day and I came away pretty upset.

Now don’t get me wrong, I love practice owners and I certainly love helping them, but what made me upset was this guy was throwing in the towel.

And, it didn’t have to be this way.

In fact, he had a great clinic, but he could never muster the time, energy, resources and confidence to generate consistent referrals effectively and so, eventually he simply ran out of steam while serving his patients.

He worked ridiculous hours and told me every time he felt like he was making headway something would fall apart and he would be forced to shrink back and try to simply make ends meet.

At some point taking a job became more appealing than building a practice.

To me, this is a crime – yes, I’m tired of hearing and reading stories like this and I’m not going to take it anymore.

This PT loved what he did, was so good at it, and I am certain saved a large number of patients from needless imaging, drugs, injections, and surgery.

So, what went wrong?

I don’t really know for sure, but I can tell you from experience that it’s likely he had no game plan, no vision, no systems – and perhaps, more importantly, no one to challenge his thinking and hold him accountable.

I think it’s borderline unfair what some small practice owners endure in the name of growing a business and I simply want to do more about it.

We’ve built a marketing system and successfully installed it in a large number of practices, but I know there’s more we can do and we are going to do it.

Owning a practice should be the most gratifying and freeing choice a PT can make and I’m on a mission to crack the code to make it so, but I need your help.

Let’s put an end to failed practices.

If you feel like you’re not making the progress you should, if you feel like something is missing in your business, if you feel like working for someone else is starting to sound pretty good, if you feel like you have no idea what to do next to grow your practice – I want to hear from you.

I want to hear what

  • Your greatest constraint in business is?
  • Your greatest threat and fear?
  • Your greatest challenge?
  • Your greatest need?
  • Your greatest joy?

I want to know

  • What you would do if you knew how to consistently generate new referrals?
  • What you would do if you had the confidence to successfully market your practice?
  • How would you business improve if you knew both what to do next and could actually get it done?
  • What value would these ultimately bring to your practice and your life?

And finally . . .

I want to know what you’re going to do to make 2016 your greatest year in physical therapy private practice?

Take 15 minutes right now and share your thoughts via reply. I promise you’ll be glad you did.

Happy Holidays,

David Straight, DPT
Certified Duct Tape Marketing Consultant
Co-owner
E-rehab.com
(760) 585-9097

PS: 2016 is going to be a great year. We have some new services and training that you will be hearing about. We are going to significantly increase our marketing support and try our best to make sure you are taking advantage of all of the tools we provide you.

Why Physical Therapy Patients & Practices Prefer Google

It’s common knowledge that Google has the market share of eyeballs for search.  But Bing.com, while trying to make a push for users, has screwed up again…and at the expense of business owners.

We had a few calls today from upset physical therapy practice owners complaining Bing.com is showing old Yelp reviews which were inconsistent with their current Yelp reviews.  Moreover, they were only showing dated reviews (many months to years old) and more often than not, bad reviews.

Here’s an example: we did a search for RSM Physical Therapy at Bing.com.

physical-therapy-reputation-marketing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Notice that the Yelp reviews are inconsistent on their Bing listing, i.e. 2 Yelp reviews.  Then, look at the listing right underneath which is the actual Yelp page with 11 reviews and a 4 star rating.

You would think that big companies like Yelp and Microsoft would attempt to get this right.  While Yelp is often at the center of controversy with respect to the representation of small business owners’ reputation, you would think that Microsoft would want to get this right and attempt to pull more users away from Google.  How would you do this?  By providing what Google is currently doing better right now…more accurate and consistent information.

We can only hope this improves.

For now, there’s no obvious way to fix this.  We can only hope that the juggernauts, Yelp and Bing.com, will correct this problem and provide consistent information about physical therapy practices to their users.

Here are some links that referenced the mergers some time ago, but it is only now that we are seeing the fallout for PT practice business listings.

Bing Partnership with Yelp

Yahoo Partnership with Yahoo

PT versus MD: Physical Therapists are the Clear First Choice!

Physical Therapy Marketing Opportunity: More Reasons Why Consumers Should See PTs First

Physical therapists know that they are just as capable of evaluating and treating patients for musculoskeletal disorders as medical doctors.  While society (both consumers and physicians) still generally think of physical therapy as an ancillary service, physical therapists know better.  Consumer direct access is now legal in all 50 states.  Go here for FAQs about direct access.

In a previous infographic we referenced numerous advantages of seeing a PT first…from financial benefits to lower utilization of specialists, injections, drugs and surgery.

The point of this infographic is to empower PTs and remind them of the variety of reasons why seeing a physical therapist first is the best choice.

In the top half of this infographic, the data is clear:

  • PTs see patients quicker,
  • There’s little to no waiting in a lobby, and
  • PTs spend more face-to-face time with patients.

physical-therapy-marketing-opportunity

 

Who Are You Going to Share This With?

Would you dare share this with your current patients or are you fearful that it might hurt your physician referral relationships?  You make the call.  In any case, there are many compelling reasons why consumers should see a PT first.

Reference: Thanks to the Twitter posts and those PTs that were presented at the 2015 CSM meeting.  #skipMDs

Physical Therapy Social Media Tip – Create a FB CTA Button

A Practical Tip that You can Implement in 2 Minutes

Make sure your Physical Therapy Facebook Fans (Facebook users that have “Liked” your Facebook business page) can contact you fast and easy with Facebook’s new Call To Action Button.

In this video, I will show you how easy it is to create a call to action button that both desktop and mobile Facebook users can view and access with a simple click.

It only takes a few steps and about 2 minutes.

1. Log in as your Facebook page administrator.

2. Click on the “Create Call to Action Button”.

3. Follow the steps to make the button read “Contact Us”.

4. Insert the contact page URL from your website.

5. Insert your mobile website URL (it could be m.yourdomain.com, or a .mobi URL; ask your webmaster).

NOTE: E-rehab users, for mobile, simply add in your website URL.

6. Click Create and you are done.

Learn more about the Call to action button here.

[info_box]Share this tip with our PT colleagues and let’s all do a better job of using social media to share our practice brands in our respective communities. How are you using Facebook to market your physical therapy practice? Let us know.[/info_box]

Have questions about how we can help you with Social Media Marketing for your physical therapy clinic?

Give us a call at 800-468-5161 x 1101

What’s a Physical Therapy Marketing Funnel?

Visualizing How Patients Choose Your Practice Online Can Help You Improve the Process

In marketing, we talk about funnels to describe the process of identifying patients and getting them to know, like, trust, try, buy, repeat and refer.

This infographic is an online marketing funnel for physical therapy practices.

Physical Therapy Marketing Funnel
Physical Therapy Marketing Funnel

Note: at the bottom, in the red circles, are some Internet technologies that you should leverage in your physical therapy marketing efforts.

  • A mobile website for those looking at your brand on their smartphones is a must.  Thirty-five percent, on average, are looking you up on their smartphones.
  • Email newsletters be used to welcome patients, thank them and to build a long-term relationship with the practice.  It’s fast and easy.
  • Your reputation everything.  Make sure you have a great reputation online for those that are comparison shopping or confirming a physician is a good one.
  • Video should be used to build engagement, trust, and to make sure you tell viewers exactly what you want to them to hear.